Frequently asked questions
Does our garden power equipment come with a warranty?
Yes. Absolutely. Your garden power equipment comes with a 2 year warranty as standard.
If I have a problem with my purchase, what should I do?
Always, keep your product receipt and warranty advice and bring your issue to the attention of us. We will be able to help you with your issue directly.
When reading lawnmower descriptions, what does mulching mean and is it better?
A lawnmower that has a mulching blade is totally different to a grass collection blade. The mulching blade cuts and re-cuts the grass clipping into tiny particles. These small particles are then blown downwards into the sward, out of sight. These tiny slithers of grass will breakdown within hours depositing key nutrients (i.e nitrogen, potash and phosphate) back into the lawn allowing micro-organisms and worms to carry these nutrients back into the soil. The big advantage with mulching is the time it will save you emptying the grass box with no more heaps of grass to worry about!
What is the difference between a scarifying and raking?
What are the benefits of owning Robotic Mower?
Robotic Mowers are the easiest way to a green, healthy and perfect lawn. Beyond that, it provides a homeowner or property manager with more time for other projects.
Is a Robotic Mower easy to use?
Yes, Robotic Mowers are very simple to operate. Once you’ve installed the robotic lawn mower, it automatically ensures that your lawn is cut without any involvement from you. Whether you’re at home or away, your lawn will be well-maintained. You'll never worry about mowing again
Do I need to be tech savvy to use Robotic Mower?
No, anybody can use a Robotic Mower! The robot mower is very light compared to conventional lawn mowers, weighing only 15 to 30 pounds. And the control panel is intuitive to operate. Once in use, the Robotic Mower can be left alone to do its job.
Are Robotic Mowers noisy?
Is a Robotic Mower good for the health of a lawn?
What are the benefits of a Robotic Mower changing pattern?
By mowing grass from different directions, Robotic Mowers gives an even, carpet-like look to the lawn. It’s the most reliable way to cover the whole yard, leaving little-to-no grass uncut.
Can Robotic Mowers handle all lawn shapes and sizes?
Yes. If you can mow a lawn with a traditional mower, Robotic Mowers will mow it, too. During the installation process, you or the installer will outline areas the mower should ignore, including flowerbeds, bushes and water features.
How do I know if my mower’s blade needs to be sharpened?
Sharp blades produce a clean cut, while dull blades tear the grass with each pass. Look at the blades of grass and determine whether or not they’ve been torn. If so, the blade should be removed and sharpened before the next pass through the lawn.
How should I handle wet grass? What about very dry grass?
For a very dry lawn, water the grass shortly before mowing. This will cut down on dust. A wet lawn should not be mowed until the grass is dry to the touch. Otherwise, operators could risk slipping and inflicting serious injury upon themselves.
How can I safely clear away a clog in the cutting deck?
The best way to ensure safety during this procedure is to make sure the mower cannot turn on for any reason while the task is ongoing. To that end, the mower’s fuel valve should be turned off and its spark plug should be disconnected. Tilt the mower so that its air cleaner faces up, and use protective gloves to avoid getting cut when handling the blade.
Is the engine speed supposed to be adjusted during mowing?
Generally, no. The best results are produced when the engine’s throttle speed is set to “fast.” If the engine is losing power or operating inconsistently, it may be due to wet grass, very tall grass, or a clog in the cutting deck. For best results, any such issue should be resolved immediately.
Does direction matter when I mow the lawn?
Direction itself does not matter. What’s important in most cases is simply that the mower overlaps each previous pass by a few inches. This ensures a consistent, professional finished product that will grow and mature evenly. For best results, some homeowners may wish to mow in a counter-clockwise direction when using a side discharge mower, or in a clockwise motion with a rear-discharge mower.